Your items will be sent by Royal Mail. Usually items within the UK should get to you within a week.
Overseas shipping shouldn't be much longer. Small airmail packages to the USA take approx. 5 days. Although things can be slowed down by customs. Let me know if your items aren't with you within a couple of weeks.
Your items are not sent tracked, please let me know if you want it tracked and I'll send you a price.
Items will be sent during the working week, Monday-Friday.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If your items arrive and they've been damaged in the post, let me know and I'll do everything I can to set it right. This will most likely mean replacing what has been broken, you can send the broken item back to me (so I can make sure it doesn't happen again) and once I've received the broken item I'll send out a new one (if possible).
If you receive your item and it's unsatisfactory, you have 14 days to contact me, and 30 days to return it (buyer pays for return postage). You will be refunded for the item, but not the shipping fee. The refund will be reimbursed as soon as I receive the returned item.
If you want anything custom or changed slightly, just let me know and I'll see what I can do!